Introduction

Welcome to the cookie usage policy for Heart 2 Heart Auto Customz. This comprehensive document explains how our website uses cookies and similar tracking technologies during your visit. Our goal is to ensure transparency regarding the collection, processing, and storage of data that is automatically gathered in connection with your browsing experience. We adhere closely to all applicable privacy regulations, including the California Consumer Privacy Act (CCPA), and we are committed to protecting your privacy while delivering a smooth, personalized experience. This policy is effective as of 01-06-2025 and is designed to give you clear information and control over your data as you interact with our digital services.

In this policy, the term “cookies” refers not only to the traditional small data files stored on your device but also to any other similar tracking technology. By continuing to use our website, you accept the practices described herein. We encourage you to read this policy carefully and review its details regarding the types of information we collect, how we use cookies, the lawful basis for data processing, and your rights as a visitor.

What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, or other digital devices when you visit a website. They are widely used to enable websites to work efficiently and to provide information to the site owners. Cookies allow our website to remember your actions and preferences (such as login details, language, font size, and other display preferences) over a period of time, so you don’t have to re-enter them whenever you revisit the site.

There are several types of cookies:

• Session Cookies: Temporary cookies that remain in your device’s memory only until you leave our website.
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them manually; these help remember your preferences and repeat visits.
• First-Party Cookies: Cookies placed on your device by our website directly to enhance user experience and site functionality.
• Third-Party Cookies: Cookies that are set by third parties whose services we have integrated into our website. Such cookies may be used for analytical, advertising, and other purposes.

How We Use Cookies

At Heart 2 Heart Auto Customz, we use cookies and similar technologies for several purposes to optimize your experience and for various operational functions. Below are the principal ways in which we use these technologies:

• Authentication and Security: Cookies ensure that your session is secure and that you can safely navigate features that require authentication. They protect your data and prevent fraudulent activities.
• Performance and Functionality: By analyzing cookies, we understand how our website is used, allowing us to improve site performance and overall functionality. This also enables personalized content, enhanced site navigation, and efficient load times.
• Personalization and User Preferences: Cookies help remember the choices you make (for example, language selection and accessibility settings) so that future visits are more convenient and tailored to your personal needs.
• Analytics and Metrics: We utilize cookies to collect statistical data about site usage, such as the most visited areas, duration of each visit, and other aggregate information. This data helps us understand trends and assess website performance.
• Advertising and Marketing: Cookies may also be used to display relevant advertisements based on your prior interactions and interests. We coordinate with trusted third-party advertising partners who operate under strict guidelines to ensure that any behavioral targeting adheres to privacy requirements and transparency standards. All advertising practices are aligned with Microsoft Advertising recommendations and other current industry regulations.

We limit the amount of data collected to only what is necessary for the purpose of the specific cookie’s objective. Our use of third-party cookies is subject to strict controls and in accordance with applicable privacy laws.

Cookie Categories and Their Purposes

To offer clarity on our cookie practices, we have categorized cookies based on their functionality:

• Strictly Necessary Cookies: These cookies are essential for providing core functionalities of our website. Without these, the site may not function properly. They are used to facilitate secure logins, protect your data, load pages efficiently, and maintain session integrity.
• Performance Cookies: These cookies compile aggregate data on website usage to help us understand how visitors interact with our site. They provide insights that allow us to optimize functionality and enhance user experience.
• Functional Cookies: These cookies enable our site to remember choices you have made previously, such as display settings and language preferences. They help deliver a more personalized browsing experience.
• Targeting or Advertising Cookies: These cookies track your browsing habits and are typically set by third-party advertisers after you have visited our site. Based on your online behavior, they help display advertisements that are most likely to be of interest to you.

Your Choices Regarding Cookies

You have several options regarding the use of cookies on our website. Most browsers automatically accept cookies, but you can usually modify your browser settings to decline all or some cookies if you prefer. Please note that disabling certain types of cookies may negatively affect your user experience by limiting the functionality of our website.

Additionally, you may have rights under privacy laws such as the California Consumer Privacy Act (CCPA), which include:

• Opting Out: You have the right to opt out of the sale or sharing of your personal data that may have been collected through cookies. This does not affect the storage of anonymous data or the operation of essential website functions.
• Requesting Information: You may request comprehensive details regarding the data collected via cookies, including the categories of personal data processed, the purpose of the processing, and the third parties with whom the data is shared.
• Requesting Data Deletion: Under certain circumstances and in accordance with CCPA guidelines, you may request that your data be deleted from our systems. We will comply with such requests following verification procedures and only within the confines of legal requirements.

A persistent cookie banner or pop-up may be provided on our site to inform you of cookie usage and to obtain your consent where required by law. This mechanism is designed to be transparent and user-friendly, allowing you to customize your cookie preferences at any time.

Data Security and Retention

Protecting the data collected through cookies is of utmost importance to us. We implement robust security measures designed to safeguard all information processed through our website. These measures include encryption during data transmission, secure storage practices, and periodic audits of our systems to ensure compliance with security policies.

Data collected via cookies is stored for varying periods, depending on the type of cookie and its intended purpose. Strictly necessary cookies are typically retained only for the duration of your browsing session, while performance or targeting cookies may be stored for longer periods in order to gather accurate analytics and improve customization. We continually assess our data retention policies to ensure that data is not kept longer than necessary for its intended purpose.

In the event of personal data requests, including deletion or access, we follow established procedures to verify the identity of the requester and process the request in compliance with the applicable legal standards. This commitment to data security and data minimization is designed to maintain trust and accountability.

Third-Party Services and Integration

Our website may incorporate services provided by trusted third parties to enhance functionality and streamline data analysis. These third parties may install their own cookies and similar tracking technologies on your device, subject to their own privacy policies and terms of use. While we require third parties to maintain high standards of data security and privacy, please note that their use of cookies is governed by separate policies.

We advise you to review the privacy policies of these third-party service providers to understand how they use cookies and process data. Our primary responsibility is to provide transparency about our own use of cookies while ensuring that any third-party integrations comply with our internal standards as well as applicable legal requirements.

Updates and Policy Changes

We reserve the right to update or modify this cookie usage policy at any time to reflect changes in our practices, technological advances, or new legal requirements. When significant changes are made, we will update the effective date at the top of this document and provide notice via appropriate channels on our website.

It is your responsibility to review this policy periodically to stay informed about how we safeguard and manage your personal data. Your continued use of our website after changes to the policy indicates your acceptance of the revised terms.

User Rights and Legal Compliance

In line with the transparency and accountability requirements of prevailing privacy laws such as the California Consumer Privacy Act (CCPA), we empower you with choices and rights related to your personal data. Should you decide you no longer wish to have your data collected or processed through cookies, you can adjust your browser settings or use any provided cookie preference tools.

Furthermore, we are committed to fulfilling any valid request for information, data access, or data deletion in accordance with all applicable legal frameworks. We maintain a record of all data processing activities and ensure that our data handling practices are fully auditable at any given time.

If you have any concerns regarding our use of cookies or our data processing practices, please consider reviewing this policy in detail and utilizing any available mechanisms to exercise your rights. Our obligation to protect your privacy remains paramount as we adjust our practices to stay in compliance with industry best practices and legal standards.

Additional Information

Heart 2 Heart Auto Customz is dedicated to creating an environment of trust and transparency. We recognize that cookies are an important part of modern website operations and digital marketing practices. For this reason, we have striven to provide you with clear and detailed information about cookie usage on our site, the legal basis under which data is processed, and the ways in which you can manage your privacy preferences. We understand that privacy is a fundamental right, and we work diligently to ensure that every mechanism used for data collection and tracking is fair, secure, and compliant with current regulatory expectations.

While we strive for clarity and thoroughness in disclosing our cookie practices, this policy document may refer to other sections of our broader privacy policy and user agreements. These documents work together to form a complete picture of our commitments to safeguarding your personal information, providing you with control over your online identity, and maintaining the integrity of your digital experience.

As part of our commitment to responsible data management, we continually update our practices in line with legal developments and technological progress. We encourage you to engage with our cookie settings options, available through our website interface, to customize your experience. Your feedback is valued as we refine our privacy practices, and we are dedicated to implementing measures that support both regulatory compliance and customer satisfaction.

Conclusion

Thank you for taking the time to review our cookie usage policy. At Heart 2 Heart Auto Customz, we believe that being transparent about our data collection practices is essential for building trust with our users. We are committed to protecting your privacy while providing a tailored, secure, and engaging browsing experience.

By continuing to use our website, you acknowledge that you have read and understood this policy, and you consent to the processing of your personal information via cookies as described herein. We remain at your service to answer any queries regarding our privacy practices within the limits provided by law.

Please note that this cookie policy is part of a broader commitment to user privacy and data protection at Heart 2 Heart Auto Customz. We appreciate your trust and are committed to upholding the highest standards of integrity and transparency in all of our digital interactions.